We’ve been renting Oz from Blockbuster since the first season. Season 5 came out a couple of months ago, and we went to Blockbuster a couple of weeks after that, and picked up the “Hot New release” of Oz. We took it home and soon discovered that it was actually Season 4. (Which we’d rented from them a year ago.) Okay, so it was partially our fault for not actually confirming the season, but to put it in the “new releases” section seemed wrong.
We complained about this. The person went on a bit, defending this shelving practice, looked it up on the computer to see that Season 5 had come out a couple of weeks previously (I don’t think that she’d quite believed me), and said “Oh.”
We waited until last weekend (6 weeks later), then went again. This time I asked the person to source season 5 from the various Blockbusters in Burlington. It turned out that Blockbuster has dropped the series. Apparently, they do this from time to time. It was “recommended” that we check out a certain Rogers video location, which would likely have it. I’m sure that our reaction to this need not require further comment here.