Dual layer DVD-RAM mirage.

Okay, so it turns out that you can’t get dual layer DVD-RAMs. Only double sided – which means that they have to be manually flipped. We ended up losing a lot of our shows that we’d set up to record while we were away in B.C. because they ran out of room on one side.

I took them back to Staples and got my money refunded. I’m not very impressed by this.

I’d also asked one of the guys as Fairview HiFi to source me some that were legitimately dual layer, that didn’t need to be flipped. He took down my name and phone number – and then never bothered to call me. This was 3 weeks ago now. I consider that to be a huge black mark against them. You just don’t do something like that to a customer (ignore them) if you want to keep on good terms. It’s likely I’ll not shop there again – which is unfortunate for them since I’ve done a lot of business with them since moving to Burlington many years ago.